Privacy Policy

Last updated: July 11, 2025

1. Introduction

Coelacanth Translation (“the Practice”) is committed to protecting the privacy of its clients’ personal information. Under the Personal Information Protection and Electronic Documents Act (PIPEDA), this policy explains how personal data is collected, used, stored, and disclosed.

2. Information Collection

  • Personal information is collected when clients initiate contact via the website form (name, email, message content).
  • No sensitive information (e.g., identification numbers, financial details) is collected through the form.

3. Purpose of Use

Collected data is used to:

  1. Respond to inquiries and send quotations.
  2. Communicate project timelines and deliverables.
  3. Maintain internal records, bookkeeping, and invoicing.

4. Information Sharing & Disclosure

Personal information is not shared with third parties unless required by law or with explicit client consent.

5. Data Retention

Personal data is kept only as long as needed to manage projects or meet tax, billing, and legal obligations.

6. Security Measures

Reasonable technical and organizational safeguards are in place to protect data (e.g., HTTPS, secure email). Absolute security cannot be guaranteed.

7. Client Rights

Clients may request access, correction, or deletion of their personal data by emailing Yuki Machida. Reasonable steps will be taken in response within a reasonable time.

8. Policy Updates

This policy is reviewed periodically and updated as needed. Changes will be reflected on the website with an updated “Last updated” date.

Contact

For questions or concerns, email Yuki Machida via the form on the “Contact” section.